Last updated: December 13, 2024

 

This document (along with any other documents mentioned herein) governs the terms and conditions (hereinafter referred to as “Terms”) under which the use of the website repuestospro.es (hereinafter referred to as the “Website”) is regulated, as well as the purchase or acquisition of products and/or services offered through it.

 

By using this Website or by making and/or requesting the acquisition of a product and/or service through it, the User consents to be bound by these Terms, as well as by other legal documents such as the Privacy Policy, Cookie Policy, and Legal Notice of Repuestos Pro SL.

 

If the User does not agree to these Terms, they should not use this Website.

 

These Terms may be modified, and the User is responsible for reviewing them each time they access, browse, and/or use the Website, as the ones applicable will be those in effect at the time the product and/or service is requested.

 

For any questions regarding these Terms, the User may contact Repuestos Pro SL through the contact details provided below or via the contact form on the Website.

 

1. GENERAL INFORMATION:

 

The ownership of this Website, repuestospro.es, is held by:

 

Repuestos Pro SL

     •           Registered office: Av. de La Cova, 49, Local 13, Manises, Valencia.

     •           Postal Code: 46940

     •           Phone: (to be added)

     •           Email: info@repuestospro.es

     •           Tax Identification Number (CIF): (to be added)

 

Business Activity: Sale of electronic products, telecommunications devices, and their components.

 

2. THE USER:

 

Access, browsing, and use of the Website confer the condition of “User” (hereinafter referred to either individually as “User” or collectively as “Users”). By accessing, browsing, and using the Website, Users accept these Terms without prejudice to the application of mandatory legal regulations applicable in each case.

 

The User undertakes to:

     •           Use the Website solely for legitimate inquiries and purchases.

     •           Avoid making false or fraudulent purchases. If such behavior is reasonably detected, Repuestos Pro SL reserves the right to cancel the order and notify relevant authorities.

     •           Provide truthful and lawful information, such as email addresses, postal addresses, and other necessary details.

 

The User must be at least 18 years old and have the legal capacity to enter into contracts.

 

The Website is primarily directed at Users residing in Spain. Repuestos Pro SL does not guarantee that the Website complies with the legislation of other countries, either wholly or partially, and declines all responsibility for any access outside Spain.

 

3. PURCHASE OR ACQUISITION PROCESS:

 

Registered Users may purchase through the Website by following the online purchasing procedure provided by Repuestos Pro SL:

        1.      Select products or services and add them to the shopping cart.

        2.      Click on “PROCESS ORDER” after verifying and, if necessary, modifying the purchase details.

        3.      Confirm the purchase and make payment through available payment methods.

 

Once the process is complete, the User will receive an email confirming the receipt of their order (Order Confirmation). The User will also be notified via email when the purchase is dispatched (Shipping Confirmation).

 

An electronic invoice will be generated and sent to the User’s email. Users may also request a paper invoice by contacting Repuestos Pro SL.

 

4. AVAILABILITY:

 

All orders are subject to product availability. If difficulties arise regarding supply or stock shortages, Repuestos Pro SL will contact the User to offer alternatives or refund any payments made.

 

5. PRICES AND PAYMENT:

 

Prices displayed on the Website are final, expressed in Euros (€), and include applicable taxes unless stated otherwise. Delivery costs are included in the displayed prices unless explicitly indicated.

 

Payment methods include:

     •           Credit or debit card.

     •           Bank transfer.

     •           Cash on delivery.

 

If payment by card is not authorized, the order may be canceled. In the case of bank transfers, orders will remain reserved for five calendar days, allowing sufficient time for the transfer to be processed. For cash-on-delivery orders, payment is due upon delivery.

 

6. DELIVERY:

 

Deliveries will be made in Spain (Peninsula and Balearic Islands).

 

Standard delivery times are indicated on the Website during the purchase process. Repuestos Pro SL aims to deliver within a maximum of 30 days from the Order Confirmation date, unless exceptional circumstances arise.

 

If delivery is not possible after multiple attempts, the package may be returned to the warehouse, and the User will be contacted for rescheduling or cancellation. Delivery costs arising from such scenarios may be charged to the User.

 

7. TECHNICAL MEANS TO CORRECT ERRORS:

     •           What It Means:

Users can correct errors in their order data by contacting Repuestos Pro SL. through the contact channels on the website or their personal account. Before confirming an order, users can review and edit their cart details. Users may also consult the Legal Notice and General Terms of Use for more information about exercising correction rights under data protection laws.

     •           Key Notes for Users:

             •    Ensure all data is correct before clicking “CONFIRM ORDER.”

             •    Contact support for post-submission corrections.

 

8. RETURNS:

     •           Overview:

Users have rights regarding returns, including withdrawal rights, and must follow specified procedures.

 

Right of Withdrawal:

     •           Conditions:

             •    Users can withdraw from the purchase within 14 calendar days without justification.

             •    Applies from the day the user or an authorized third party receives the goods.

     •           Process:

             •    Notify Repuestos Pro SL. clearly via contact channels or email (info@Repuestospro.es).

             •    Optionally use the withdrawal form (available online).

     •           Reimbursement:

             •    Refunds include purchase and standard delivery costs.

             •    Processed within 14 days after notifying the company.

             •    Refunds are withheld until goods are returned or proof of return is provided.

 

Product Return Conditions:

     •           Goods must be in original packaging, unused, and accompanied by a copy of the invoice.

     •           Return shipping cost: €8 + VAT if arranged by the company.

     •           Users bear return costs and are responsible for any diminished value due to misuse.

 

Exceptions:

     •           No withdrawal for custom-made products, opened hygiene products, or used items.

 

Defective Products or Incorrect Shipment:

     •           Notify Repuestos Pro SL. immediately with evidence (photos/videos).

     •           The company will confirm eligibility for refunds or replacements.

 

Guarantees:

     •           Standard warranty period: 3 months, unless otherwise specified.

     •           Exclusions: Damaged or misused items, altered serial numbers, or water-damaged products.

 

9. DISCLAIMER OF LIABILITY:

     •           What It Means:

Repuestos Pro SL. limits liability for losses that:

             •    Are not directly caused by the company.

             •    Are unforeseeable or related to business losses (e.g., lost profits).

 

Specific Limitations:

     •           Minor visual discrepancies in product display (e.g., screen resolution).

     •           Delays caused by transportation or external factors (e.g., strikes).

     •           Technical or internet issues beyond the company’s control.

 

10. WRITTEN COMMUNICATIONS AND NOTIFICATIONS:

     •           What It Means:

By using the site, users agree to electronic communications (email, website notices) for contract-related information.

     •           How to Contact:

             •    Users can send notifications via the provided contact details.

             •    Repuestos Pro SL. may contact users at their registered email or postal address.

 

11. WAIVER:

     •           What It Means:

Failure to enforce a right doesn’t imply renouncing it. Any waivers must be formalized in writing.

 

12. NULLITY:

     •           What It Means:

If any condition is deemed invalid by law, the remaining terms will still apply.

 

13. COMPLETE AGREEMENT:

     •           What It Means:

These terms represent the entire agreement between Repuestos Pro SL. and the user, replacing any prior agreements or promises.

 

14. DATA PROTECTION:

     •           What It Means:

Users’ personal data is handled per the company’s data protection policies. By using the website, users confirm that provided information is accurate.

 

15. APPLICABLE LAW AND JURISDICTION:

     •           What It Means:

These terms are governed by Spanish law. Disputes will be resolved in Spanish courts.

 

16. COMPLAINTS AND CLAIMS:

     •           What It Means:

Users can submit complaints via the company’s contact details. Official complaint forms are available on request.

     •           Alternative Dispute Resolution (ADR):

Users can resolve disputes online via the EU platform: http://ec.europa.eu/consumers/odr/.

 

 

For further inquiries or clarifications regarding these Terms, please contact:

     •           Email: info@repuestospro.es

     •           Address: Av. Mas d’Oli, 49, Local 13, Manises, Valencia, 46940.